Top Telephone System Features

Looking for a telephone system for your small business or home office? You should be aware of the most popular telephone system features that serve businesses well. These are the features that make customers happy and get prospects to call back. The telephone is still the most important way that businesses communicate with the public on a mass scale, so having a system that has great features is very important.

1) Speed dialing. This is an amazing feature if you have a CRM database. There’s nothing like being able to hit one button and have the whole number dialed. You save a little time with each call, and that little bit of time adds up to a lot of time in the long turn. Furthermore, you don’t have to look up someone’s number over and over again.

2) The speaker phone feature. This is an invaluable feature for conference calls. Today people are sitting in front of computers and need to type while they are talking, and who wants to have a kink in their neck from having to do this? People are also conducting online meetings more than ever and the conference call feature makes this mode of meeting far more convenient.

3) Headset compatible. This has made inside sales calling and customer service calling far more efficient than it was before the invention of this simple but amazing telephone system feature. This makes it easy to enter data while being on the telephone, but the call is still private for the customer or prospect. Once again, as far as the sales or customer service representative goes, the kinks in the neck are saved.

4) Guarantees and warranties. Now this might not seem like a “feature” of a phone system, but it is very important that your system come with these. You need to know that your sensitive and sometimes delicate technology has full service behind it in case of malfunction, and that you can get a full replacement for free if need be.

When you’re buying the telephone system for your business, consider the inclusion of these four things.

When is it Time to Upgrade to New Telephone Systems?

As just about any business owner would agree, you are probably under the impression that if it is not broke – do not fix it. However, just because your current telephone system is technically working, does not mean that it is working in your favor. You want to make sure that you have the best telephone systems that you can possibly afford to bring into the company in order to make sure that your company is growing as fast as possible.

The better you are able to make and receive calls, the better you are able to handle customers and orders. This means that you will be in a position to make much more money. If you want to make sure that your business in going to grow and expand, you have to make sure that you are changing with the times. This is the way successful businesses handle things. They never stick with old fashioned, outdated technology.

As soon as there is a set up that is more advanced than what you currently have, it is time to think about upgrading. Of course, this does not mean that you have to be first in line to purchase the new system. Many things come down in price after a few months of being released. You can save yourself some money and still stay up there with the advancements by purchasing the newer telephones systems a few months after they come out. Just make sure that you are not waiting too long because your outdated systems will quickly start to affect your business in a negative way.

Of course, a few years after you purchase your new telephone systems, you will find that there is another system coming out. The thing is, it should be among the things that you are always investing in because they can make or break your company. This is an investment that you really cannot pass up on. Therefore, do not shy away from spending that extra bit of money in order to make sure that you are going to have the latest and greatest telephone systems.

Select the Right Telephone Systems For Your Business

When it comes to running a business, you already know that there are a lot of things that you have to keep track of and that you have to always make improvements on. One of the things that many business owners and managers end up neglecting, even though it is rather important, is the telephone systems. It can be rather sad to see some of the best companies in their trade work from phone systems that are older than dirt. Okay, maybe the telephone systems are not really older than dirt but it sure seems like it when they are compared to the newest systems out there.

If you want to make sure that you are providing your customers with the best customer service and if you want to make sure that your employees are able to do their job faster and easier, then you will want to make sure that you are taking advantage of the latest and greatest when it comes to business telephone systems. Now, even among the newest of the systems, you will find that you have a few options. It is important to make sure that you are going over all of those options in order to make sure that you are getting the system that is best for your needs.

A telephone system that is too small or too overpowering will not do you any good. You have to get a system that will be the perfect fit. If you are unsure as to just what system that would be, this is where you will go ahead and turn to the professionals. A professional will be able to examine the size of your business and the amount of calls that you make and receive and will be able to tell you exactly what you need. Be careful to go ahead and get a few opinions on this though in order to make sure that the information you are being given is accurate and not biased by any means.

The sooner you get started with your search, the sooner you will have your new telephone systems installed. You will notice the difference right away!

Samsung Telephone Systems in the United Kingdom

The first firm in the UK to distribute Samsung Telephone Systems was Securicor Telecoms Limited from their offices in Middleton, Manchester. Most people associated them as cash in transit specialist but in reality they were a group of companies that grew from that security specialism. There was a vehicle converter called Bedwas who specialised in converting vans into secure bullion wagons. They started in communications because of the requirement to remain in contact with their drivers. As a consequence they constructed a huge national radio network and later became pioneers in the early car phones for the British market budged as System 3.

When cellular, as we know it today, evolved they were partnered with BT and owned 51% of Cell net which these days known as O2. The organisation for fixed wire commas was begun to furnish member firms of the conglomerate with internal phone systems and they were distributors of the Rhapsody key systems manufactured by OKI. When the printer manufacturer chose to focus on it’s core activities, a new arrangement was formed to import Systems.

The Early DCS Samsung Telephone Systems

There were two sizes at the 1994 European launch. The Compact would accommodate 4 x ISDN2 lines and up to 42 extensions and the full size variant could take up to 3 x ISDN30 pipes and 180 handsets. The largest of the 2 Samsung Telephone Systems had it’s cards encapsulated within a cassette type architecture. It was a couple of years before the Korean company acquired the operation and turned it into the Europe HQ for Systems.

The Inaugural VoIP Samsung Telephone Systems

The iDCS100 Systems was the earliest systems to add IP at the beginning of the millennium. It accepted a 30 channel ISDN circuit and up to 58 endpoints. Conversion to voice over internet protocol was handled by a media gateway interface card to give a proprietary networking capability.

Current Systems

These are branded Samsung OfficeServ and include solutions for small sub a dozen terminal sites and up to 800 extension packages for larger buildings. The newer Samsung Telephone Systems have no need for converters as the kit is designed to work in IP but can supply TDM telephony ports where needed. Many other brands offer this Pure-IP way of working but Samsung Telephone Systems are one of the few that boasts connection for traditional handset, faxes, etc.

Samsung Telephone Systems New Offices

The base in the North West still exists but is presently just the stock warehouse for Europe and a technical support desk. Headquarters are now in Chertsey along with that of Samsung Electronics. The division concerned with Samsung Telephone Systems is rebranded as Samsung Business and it also deals with TV set top boxes.

Customer Sources for Samsung Telephone Systems

There are an estimated 800 installers and most of these are supplied and supported by distributorships such as Rocom, Nimans and Micro-P. There are 28 who purchase directly from Samsung.

The Bangalore Lady Escort ServicesTheBest Corporate Entertainers

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The world of escorts is expanding at an exponential rate. It is dominated by the lady escorts in every cities and Bangalore is no exception.  The interesting addition to the clientele is the corporate world. The new addition is a game changer.  The escorts are now regularly entrusted to escort the honchos to the hotels company them to different corporate events to lead the high value corporate to musical soirees. The escorts are getting engaged to give the stakeholders guide service etc. It has made the life of the escorts in a bit of disarray.

The additional skill

The escorts are, therefore, expected to possess the additional skill. The site tour is not a big problem you can manage it with a bit of knowledge about the local history and folklores. But the real difficult part is to give them company in dinner parties. It is difficult because, the parties are not confined to party jokes and folklores but also about serious business talks and also a side discussion in the table itself. The Bangalore Lady Escort Services are educated enough to avoid pitfalls.

Learning the skill

But, wait before going far, you must ensure that you have enough knowledge about corporate parties. The corporate parties normally have a dress code, if you do not know what those dress codes are you must get the details of it immediately. The codes are always unwritten most of the times, and it is not that they will through you out if you are not properly dressed, but they will make you understand that you are unfit for the event. There is also a strict etiquette of how to seat and where to seat and it is expected that you will explain it to your overseas partner.

The great success

You can make great strides in your career if you know what to and how to do when dealing with your corporate clients. The thumb rules to deal with your corporate clients are to receive them with extreme tenderness. You must always be well dressed, and it is better to avoid flashy dresses and talk in a soft voice. Your charm and wit will do the rest.

Importance of the Business Telephone System

The telephone system has been around for decades and it is critical to households and businesses. For obvious reasons the telephone system is vital to business, it keeps you connected with customers and it allows you to contact colleagues either in house or across another premises. The business telephone system is now critical for any business regardless of size.

Keep Your Business Telephone System Updated Large or Small

Due to the ever changing nature of technology both customer and business requirements change as technology evolves. Now this means your telephone system needs to be flexible and adaptability with technological changes. These are the top 7 signs your business telephone system is outdated and needs replacing:

– Your business phone system is unable to grow alongside your telephone system
– Your system has a lack of features.
– Your enterprise has a system for each facility.
– Poor or crackly voice calls.
– Can’t cope with large amounts of call volume.
– Your telephone system is not compatible with VoIP.
– Your system will not support mobile telecommunications.

System Industry Importance

– Call Centres
– General Practitioners
– Hotel & Hospitality
– Recruitment Consultancy
– Accounting Services
– Large SEO Consultancies
– Automobile Showrooms
– Business Consultants
– Large Corporate Banking Firms

The system is critical within all business sectors, however do consider that some industries rely on having effective telecommunications for success. If your business is a hotel for example and your telephony system is ineffective think about the implications it can have on potential client bookings. Also consider that you are a recruitment agency, your day to day operations see you liaising with professional clients and potential candidates, an ineffective system will have detrimental affects to your business as well as your professionalism. Different industries will be affected subversively, however regardless of industry your business will always NEED the most effective system, this is something your organisation should not COMPROMISE on.

System Feature Importance Large or Small

– Ability to forward calls to any devices.
– Ability to add new extensions at the whim on the company.
– Ability to monitor calls, i.e. whisper, barge and record.
– Ability to hold conference calls.

Now if your business does not take care of it’s system requirements and you fail to upgrade your system, you are going to miss out on the latest system features. Consider this, many system features do in fact save businesses man power and capital spend. The call bridge feature for example, allows the user to access the office from long distances, which of course saves on outside trips to the office saving you time, capital and giving you continuity. Also adding extensions at the whim of the company is a great feat, being able to expand or decrease your system requirements as the company see fit.

Which System Should I Choose Then?

This is a common question across system requirements, the short answer is you need to 1st understand your business requirements. If you have 2 phones & no extensions then of course you won’t need a NEC SV9100 or a NEC SV8100 which is suitable for large businesses, you would be better of with a NEC SL1100 system. You should choose a system that suits your businesses needs and requirements and one that is feature rich. If you are unsure you can start now using our TELEPHONE SYSTEM GUIDE.

What Telephone System Do You Need?

It is virtually impossible to image an enterprise without a robust telephone system. An efficient telephone system is required not only to reach out to the thousands of the customers, but also to communicate between the office members as a part of a meeting or conference, or to facilitate the routine communication between the mangers and the work force. In short, the more robust the telephone system in a business, the better and efficient would be the work coordination and hence the overall performance of its employees. This article discusses a few telephone systems that are usually associated with businesses.

Telephone systems in enterprises can be classified into three types – KSU less phones, preferably for small businesses, Key systems for mid sized enterprises, and the more elaborate Private Branch Exchange (PBX) for larger corporations.

KSU less phone systems are meant for businesses that do not need more than ten extensions. If there is another plus with such small business phone systems, then it is its installation and maintenance cost, which are relatively very low, and yes, the monthly expense in terms of phone tariffs. Also, since KSU less phone systems are temporary connections, moving it to a new location, such as in the case of an office shift, is not a big deal. Simply unplug the telephone system and plug it back in the new office. If yours is a small business or a start up, installing a KSU less telephone system would be the ideal choice. You can upgrade it to a more complex telephone system as the enterprise grows.

As mentioned, Key systems and Private Branch Exchange (PBX) are required for larger businesses. PBX is essential if the employee strength is more than 40 and frequent communication with more than member at a time – conferencing – and enhanced call management is a necessity. By call management, it implies the different communication modes such as call forwarding, call waiting, voice mail and fax, and the telephone system’s much needed compatibility with other electronic devices such as the printers, PC, and the web. PBX definitely costs more than the KSU less telephone systems, but, then the phone companies offer different communication packages depending upon the client requirements, and its prices vary with the features that each package includes. If your business wants a feature filled service, you may have to shell out more money.

Key system, on the other hand, is tailor made for medium sized enterprises whose employee strength falls between 10 and 40. The PBX and Key systems are usually installed and maintained by the service provider himself unlike the KSU less ones.

Finally, before choosing a business telephone system, take into consideration, the current size of the company, its future expansion plans, and also the different phone systems available in the market and their costs. Compare the capabilities and features of the telephone systems in the market, its price, and quality of customer support, before making the final call. It is also advisable to seek professional advice in that regard. To know more about telephone systems in vogue, search the World Wide Web.

Installing an Office Telephone System?

If you are considering installing an office telephone system, the following may help you choose the most suitable one for your business.

Identifying your business needs

Deciding exactly what you want from your business system is the first step to take. Ask yourself:

· How many staff need to have immediate access to a phone?
· How many internal and external telephone lines are needed?
· Do we have a receptionist or are you planning on employing one?
· Are you planning to expand your company in the future?
· Do you have offices elsewhere that will need to be included within the system?
· Do you want to include staff mobiles within the business telephone system?
· Do you want the latest technology – if so, will you actually use it?

Thinking about these points will give you a better idea as to the type of office telephony solution that will suit your business. Below we look a little further in to some of them.

Considerations in more depth

If you do not need to have a telephone on each desk in the office then of course, the start-up costs when installing small business telephone systems may be lower. Therefore, this is one of the first considerations you need to make. However do not cut down just to save money if it may affect how efficiently your business might run.

The number of internal and external telephone lines you need may have some bearing on the type of system and your Internet connection. If you rely on the Internet for your business, it makes sense to have a fast connection that does not interfere with making phone calls.

If you have a receptionist that is able to take all incoming calls, then life may be so much easier, as they will be able to re-route incoming calls to specific departments or team members.

Give some thought to whether you may be expanding the company in the near future. It is no good installing an office telephone system that is not going to be adequate a few years down the line. While you may save on the costs now, if your system is not scalable you may have to pay out again to replace the whole lot.


Typically, there are variable cost implications you may be faced with when installing an office telephone system. These may include:

· Any start-up costs;
· The equipment itself;
· The installation of the system;
· The maintenance and any management of the office telephone system.

Depending on the company and the system you choose, costs can vary often quite dramatically.

The equipment costs all depend on your chosen telephone system and the kit you have chosen. Costs usually start from hundreds’ of pounds to many thousands, depending on the size of your business.

The installation costs may depend on your business telephone system supplier; the type of system; the equipment they have to install; and any extras that may be needed.

For maintenance and management of the telephone system, you may have to pay monthly or you may pay a one off annual fee. Maintenance contracts may be available to cover your system for any faults 24 hours a day 365 days a week, while others will cover just normal office hours. This is something important to check to ensure that any future hiccups with the telephone system won’t affect the smooth running of your business for too long.

All of the above factors need to be weighed up when you are considering installing an office telephone system. Taking care when choosing your system may pay dividends in the future, and in the end may save you time and money.